Stop managing five suppliers. Start working with one team that handles everything.

THE FRAGMENTATION PROBLEM

The average restaurant deals with 4–5 separate digital suppliers. None of them talk to each other.

Most independent restaurants have ended up with something like this: a web agency that built the site, an ordering platform bolted on from somewhere else, an SEO consultant who sends monthly reports nobody reads, a social media person posting a few times a week, and a separate email tool they barely use.

Each supplier does their piece. None of them see the full picture. And the owner — who didn't go into hospitality to manage a digital vendor list — ends up spending more time coordinating between them than growing the business.

The problem isn't the individual tools. It's the fragmentation. A website that isn't connected to your ordering system means customers leave to place orders. An ordering system that doesn't capture customer data means you can't do email marketing. A Google presence that isn't optimised means none of the above gets found. Everything needs to work together — and that only happens when one team owns the whole thing.

EVERYTHING YOUR RESTAURANT NEEDS ONLINE. FROM ONE TEAM.

Websites & Ordering

Your restaurant's digital front door — AI-powered, fast, and built to convert.

• AI Restaurant Website Design — A website that looks great, ranks on Google, and converts visitors into customers — built and managed for you.
• Commission-Free Online Ordering — Your own branded ordering system. Zero commissions. Every cent stays with you.
• Restaurant Reservations Software — Bookings managed on your terms — without giving up commission to third-party platforms.

Get Found Online

Rank higher on Google and get in front of customers who are searching right now.

• Local SEO for Restaurants — Appear in the top 3 results on Google Maps for the searches that bring customers through your door.
• Google Ads for Restaurants — Paid search campaigns managed specifically for hospitality — right keywords, right audience, right budget.
• Facebook Marketing for Restaurants — Social media advertising that targets your local area and drives real reservations and orders.
• Social Media Marketing — Consistent, on-brand content across your social channels — without you lifting a finger.

Marketing

Keep your regulars coming back — and turn occasional visitors into loyal ones.

• Email Marketing for Restaurants — AI-powered campaigns that send the right offer to the right customer at the right time.
• SMS Marketing for Restaurants — Direct, personal, and effective — SMS gets opened. Use it to drive bookings and repeat orders.

AI Tools

Put your restaurant on autopilot — tools that handle enquiries, take bookings, and answer the phone.

• AI Chatbot for Restaurants — A chatbot that handles FAQs, takes reservations, and converts website visitors — 24/7.
• AI Phone Answering — Never miss a call. AI answers, qualifies, and routes — so you focus on the kitchen, not the phone.

WHEN EVERYTHING WORKS TOGETHER, THE RESULTS COMPOUND

Think about what happens when a new customer discovers your restaurant. They might search Google and find you because your local SEO is working. They visit your website, which is fast, professional, and makes ordering easy. They place an order through your own system — not an aggregator — and their data is captured automatically. Two weeks later, they get a personalised SMS offer from your restaurant. They come back. And the cycle repeats.

That's not five separate marketing activities. That's one customer journey, supported at every step by a connected system managed by one team. Remove any link in the chain and the whole thing works less well. When everything is in place, each layer amplifies the others.

This is what the EatApp stack is designed to deliver. And it's what fragmented suppliers — however good they are individually — can't replicate.

New customer found — via local SEO / Google Ads → Converted to order — via website + direct ordering → Brought back again — via email / SMS from their own data

AI IS WHAT MAKES THIS LEVEL OF CAPABILITY AVAILABLE TO INDEPENDENT RESTAURANTS

Fifteen years ago, what EatApp does today would have required a large in-house marketing team or a big-agency retainer. The tools existed — but the cost of deploying them was out of reach for most independent venues.

AI has changed that. Our team uses AI to build websites in days rather than weeks, to monitor search rankings and competitor activity continuously, to generate and send personalised marketing campaigns at scale, and to handle customer enquiries 24/7. The result is enterprise-level capability at a price that makes sense for an independent café or restaurant.

The AI isn't doing this instead of us. It's amplifying what we do — so a small, specialist team can deliver outcomes that used to require a large, expensive one.

RESTAURANTS THAT CHOSE ONE TEAM — AND GREW

“We love working with EatApp and have been working with them for over 14 years. Our online ordering sales are up, function enquiries up, reservations up and we now have a large customer database we connect with on a regular basis.”

— Himalaya Restaurants, Sydney NSW · 14-year client

“EatApp has helped us to increase our online ordering through our mobile app and website by a good 25%. EatApp has been instrumental in ensuring that the traffic online has been diverted to our App and website, reducing our outgoings to aggregators.”

— Spice n Ice, Adelaide SA

• 15+ years in hospitality marketing
• Australian-owned and operated
• No lock-in contracts
• AI-powered tools, human-led strategy

YOU DON'T NEED TO DO EVERYTHING AT ONCE. START WITH A CLEAR PICTURE.

The best first step isn't choosing a service package — it's understanding where you actually stand. EatApp's free Google Business Profile audit shows you how your restaurant appears online, how you compare to your top local competitors, and what to prioritise. From there, we can show you exactly which parts of the stack would make the biggest difference for your venue — and in what order.

Free. No obligation. Delivered within 2 business days.