Take restaurant bookings directly — no per-cover fees, no commission

SECTION 2 — THE COST OF THIRD-PARTY BOOKING PLATFORMS

What are your bookings actually costing you?

Third-party reservation platforms charge in different ways — per-cover fees, monthly subscriptions, or a combination. OpenTable charges restaurants a fee for every diner who books through their platform. Quandoo operates similarly. For a busy restaurant doing 300–400 covers a week through these platforms, the fees add up fast.

More importantly, these platforms own the booking relationship. The customer books through OpenTable's app or website — not yours. Their data goes to OpenTable. Their loyalty is to the platform. And if OpenTable decides to feature a competitor more prominently, your bookings can drop overnight.

EatApp's reservations system takes the booking directly on your website, captures the customer's details for your database, and charges a flat monthly fee — not a fee per diner.

SECTION 3 — WHAT'S INCLUDED

Everything your restaurant needs to manage bookings

📅 Online booking widget on your website Customers book directly from your site — no redirect to a third-party platform. Looks like your brand, keeps customers in your ecosystem.

📱 Works on mobile Most restaurant searches happen on mobile. Your booking widget is fully mobile-optimised.

🔔 Automated confirmations and reminders Booking confirmations sent automatically. Reminder messages reduce no-shows without your team lifting a finger.

👥 Table and floor plan management Manage your tables, set covers per sitting, and block out times for private events or maintenance.

💳 Deposits and pre-payments Reduce no-shows by collecting a deposit at booking — fully integrated with Stripe.

📊 Customer data capture Every reservation adds the guest's details to your customer database — feeding directly into your email and SMS marketing.

SECTION 4 — CONNECTED TO EVERYTHING ELSE

The real value of EatApp's reservations system is what it connects to. A booking isn't just a booking — it's a customer relationship starting. When a guest books through your EatApp system, their name, email, and phone number go into your customer database. After their visit, an automated follow-up email goes out. Before their next likely visit, an SMS offer arrives. That's the difference between a booking tool and a business-building system.

And because it's managed by the same team handling your website, ordering, and SEO, there's one dashboard, one contact, one system. No coordinating between platforms.

SECTION 5 — RESTAURANTS THAT KNOW THE DIFFERENCE

“We love working with EatApp and have been working with them for over 14 years. Our online ordering sales are up, function enquiries up, reservations up”

— and we now have a large customer database we connect with on a regular basis. — Himalaya Restaurants, Sydney NSW

FINAL CTA

Ready to stop paying per-cover fees?

Get in touch and we'll show you exactly how direct bookings work for your venue.

FAQ

How much does a restaurant reservations system cost? EatApp's reservations software is included as part of your overall platform cost. Unlike OpenTable or Quandoo, which charge per cover or per booking, you pay one flat fee that covers reservations, ordering, website, and marketing tools — all working together.

Do I need to abandon OpenTable completely? No. Many restaurants run both systems during a transition period. Direct bookings through your website cost zero per cover, while you keep OpenTable for discoverability. Over time, as more customers book direct, you can reduce your OpenTable footprint and save on per-cover fees.

Can customers book directly from my website without leaving my site? Yes. The booking widget is fully embedded on your website — customers never leave your site to complete a reservation. The entire experience is branded as yours, and all their data stays in your system.

What information does the booking system capture? Name, email, phone number, party size, and any special requests. All of this goes directly into your customer database, so you can follow up with confirmations, reminders, and post-visit offers via email or SMS.

How does it reduce no-shows? The system sends automated booking confirmations and reminder messages before the reservation time. You can also collect deposits at booking time (via Stripe), which reduces the likelihood of cancellations. Many restaurants see a 15–25% drop in no-shows within the first month.

Can I manage my tables and floor plan? Yes. You control how many seats are available, which times are open for bookings, and how covers are distributed across your restaurant. You can also block out times for private events, maintenance, or staff training.