Your restaurant's busiest team member works 24/7 and never takes a break.
EatApp's AI chatbot handles customer enquiries around the clock — answering questions, taking reservations, and converting website visitors into customers. Even when your team is in the kitchen, at home, or asleep.
Your restaurant, answering questions at 11pm
Most enquiries happen outside service hours. If your website doesn't respond, customers move on. The AI chatbot handles it — answering FAQs, taking reservations, and qualifying enquiries 24/7.
The enquiry that disappears
Customer browses your website at 11pm. Wants to know if you have a vegetarian menu. Clicks "Contact us". Sees you're closed. Closes the tab. Orders from the competitor who answered.
That's a lost customer. Not because your food isn't good — because your website went silent. Repeat that scenario 100 times a month and you've left thousands of pounds on the table.
The chatbot that sounds like your restaurant
Same scenario. Customer asks about vegetarian options. The chatbot answers instantly — with your actual menu, your voice, your personality. Captures their email. Suggests a booking. Your team gets the lead the next morning.
That's a qualified lead that would have been lost. And the chatbot does it while your team sleeps.
Seven types of enquiries. On autopilot.
Opening hours & location
Instant answers. No confusion across time zones or special closures.
Menu enquiries
What's available? What are the portions? Answered automatically from your menu.
Allergen & dietary
Vegan? Gluten-free? Nut allergies? The chatbot knows your ingredients.
Reservation requests
Date, time, party size. Booked into your system automatically. No double-bookings.
Private dining & events
Qualify event enquiries and book consultations without your team's involvement.
Parking & accessibility
Do you have parking? Wheelchair access? Charging stations? Instant confirmation.
Complex or sensitive enquiries? The chatbot hands off to your team with full context — who they are, what they asked, what the chatbot tried. No information lost in the handoff.
Three simple steps
We configure it for your restaurant
Your menu, your hours, your location, your voice. The AI learns exactly how your restaurant operates and how it communicates.
We deploy it on your website
A small chat widget appears in the corner. Unobtrusive but visible. Your customers can start asking questions immediately.
It works 24/7
Every enquiry is logged. Your team gets a morning briefing. Complex questions are escalated. Every interaction feeds your customer understanding.
Trusted by over 100 restaurants
“The chatbot captures leads we'd otherwise lose. We get a notification, follow up the next morning, and often it turns into a booking.
Independent restaurant owner, Sydney
Works alongside your other tools
AI Phone Answering
Missed calls handled automatically. Chatbot on your website, AI voice on your phone line.
AI Website
Your website is built with the chatbot in mind. Every page is optimised for search and conversation.
Online Ordering
Chatbot can direct customers to your ordering system. Links their enquiry to their order.
Most Australian restaurants don't have a chatbot yet
The ones that are are already capturing leads their competitors lose. They're open for business 24/7. They're qualifying enquiries automatically. They're building a competitive advantage that compounds.
Get started →Frequently asked questions
No, it's configured specifically for your restaurant's voice and personality. It understands your menu, your service style, and your values. Most customers just appreciate the fast response — it doesn't feel impersonal.
Complex enquiries are flagged immediately and routed to your team with full conversation context. You're never blindsided. The chatbot is smart about knowing when to hand off.
We handle all updates. Change your menu, update your hours, add a special event — just tell us and it's live within 24 hours. No manual work required from you.
Yes. It collects the date, time, party size, customer contact details, and integrates directly with your booking system. The reservation is confirmed in real time and your team gets notified immediately.
It's included as part of your EatApp platform subscription. No separate fees, no per-conversation charges. It's there working for you 24/7.
Ready to turn after-hours traffic into leads?
See how the AI chatbot works on a real restaurant website. Takes 5 minutes.
Ready to grow your restaurant’s online presence?
Get in touch and we’ll give you straight advice on what will actually make a difference. No obligation.