15 years helping Australian restaurants get found, get orders, and grow.
EatApp has been working with Australian restaurants since 2010. Not as a generic marketing agency that picked up hospitality as a vertical — but as a team built from the ground up to serve the needs of restaurant and café owners specifically. If you're here, you're probably wondering who you'd be working with. Good. That matters — and here's the honest answer.
THE STORY — 15 YEARS IN HOSPITALITY
We started because restaurants needed a specialist — and we've stayed because they still do.
In 2010, most Australian restaurants had no real online presence — maybe a basic website, maybe a listing on a directory. The idea that a restaurant's Google visibility would become one of its most important business assets wasn't obvious to most operators. EatApp saw it coming.
The early work was foundational: helping restaurants build proper websites, get listed on the right directories, and start taking orders online. Over time, that evolved. Online ordering became essential as customers' habits changed. Google Business Profile became critical as local search overtook print directories. Social media, email marketing, and SMS campaigns became tools that independent restaurants could actually afford and use effectively.
Now, AI has arrived — and rather than treating it as a buzzword, EatApp has embedded it into the way we work. AI-powered tools allow us to build websites faster, manage SEO smarter, and run personalised marketing campaigns at scale. The result: the kind of sophisticated digital presence that used to be reserved for large chains is now accessible to independent restaurants and cafés.
Throughout all of it, one thing hasn't changed: the restaurants we work with are our clients for years, not months. That's the measure we care about.
“We've trusted EatApp for over 15 years because they understand the needs of hospitality businesses. It's a dependable, easy to use, and cost effective platform.”
— Sanjiv, Legacy of India Restaurants
WHO WE ARE
The people behind EatApp.
EatApp is a founder-led business. Fenwick has been in it from day one — working directly with hundreds of Australian restaurants across every category, from fine dining to takeaway, single venues to small groups. He knows the margins, the seasonality, the frustrations of running a hospitality business. And he's available and reachable — not hiding behind a support portal.
This is a small team with big capability. We're not a 50-person agency where you get passed to a junior account manager after the sales call. You work directly with people who know your restaurant, your market, and your goals. That's deliberate — and it's why our client relationships last as long as they do.
You're welcome to reach out directly — fenwick@eatapp.com.au or 0405 250 201.
HOW WE WORK — AND WHY IT MATTERS
Specialists, not generalists.
We work exclusively with restaurants and hospitality businesses. That's not a limitation — it's why we're better at this than agencies that spread across every industry. We know your margins, your seasonality, your customers, and your competitors. We've seen what works and what doesn't, across hundreds of venues.
Honest advice over easy answers.
We won't tell you local SEO will fix everything if it won't. We won't lock you into services you don't need. If the free audit shows your Google presence is in good shape, we'll tell you that. Our goal is to give you clarity — not to manufacture problems we can charge to solve.
Real people, always.
You'll always have a real person to talk to. Not a ticket queue, not an automated response, not an AI chatbot pretending to be human. We're a small team that takes our client relationships personally — which is why our average client has been with us for years.
Built for the long game.
Digital marketing compounds. A restaurant that invests consistently in its online presence builds a moat that's very hard for competitors to close. We're not optimised for quick wins — we're optimised for your venue still ranking well in three years.
BY THE NUMBERS
Fifteen years of results.
- 15+ years — in hospitality marketing, since 2010
- 100+ restaurants — across Australia and New Zealand
- 14 years — average tenure of our longest-running clients
- 0 lock-in contracts — because we earn your business every month
IN THEIR WORDS
“We love working with EatApp and have been working with them for over 14 years. Our online ordering sales are up, function enquiries up, reservations up and we now have a large customer database we connect with on a regular basis.”
— Himalaya Restaurants, Sydney NSW · 14-year client
“We've trusted EatApp for over 15 years because they understand the needs of hospitality businesses. It's a dependable, easy to use, and cost effective platform.”
— Sanjiv, Legacy of India Restaurants · 15-year client
“EatApp has helped us to increase our online ordering through our mobile app and website by a good 25%. EatApp has been instrumental in ensuring that the traffic online has been diverted to our App and website, reducing our outgoings to aggregators.”
— Spice n Ice, Adelaide SA
WHAT WE CAN DO FOR YOUR RESTAURANT
Websites & Ordering — AI-powered websites with commission-free ordering built in.
Get Found Online — Local SEO, Google Ads, and social media to get your restaurant visible.
Marketing — Email and SMS campaigns that bring your regulars back automatically.
AI Tools — Chatbots, AI phone answering, and automation that work while you sleep.
See how the full stack fits together.
READY TO SEE WHAT'S POSSIBLE FOR YOUR VENUE?
The best way to start is with a free Google Business Profile audit. We'll show you exactly how your restaurant appears online, how you compare to your top competitors, and what we'd prioritise to improve your ranking and drive more customers. No sales pressure — just a clear, honest report.
Australian-owned. No lock-in contracts. Real people on the other end.
Ready to grow your restaurant’s online presence?
Get in touch and we’ll give you straight advice on what will actually make a difference. No obligation.