Your customer database is your most valuable marketing asset. Are you using it?
EatApp's AI-powered email marketing turns every direct order into a future booking. Automated sequences, personalised offers, and campaigns that run without you having to write a single email.
Newsletters vs real marketing
Generic newsletters send the same message to everyone. Real email marketing sends behaviour-triggered campaigns—personalised offers at exactly the right time—to bring customers back.
Why newsletters don't drive bookings
Same message to everyone—no personalisation, low relevance
Sporadic sends—no trigger, just whenever you remember
Weak offers—generic promotions that don't drive action
Low open rates—subscribers don't care about your monthly news
No follow-up—customers go silent and you don't know why
Automated email campaigns
Automated welcome sequences
New subscriber? They get a series of emails to introduce your restaurant and current offers
Re-engagement campaigns
Customers who haven't ordered in 60+ days get a special offer to bring them back
Birthday & milestone offers
Celebrate customers on their birthday with a special discount—drives repeat orders
Promotional broadcasts
Launch a new menu item, event, or promotion and reach your entire list instantly
Performance tracking
See open rates, click rates, and revenue driven by each campaign
AI subject line & send time optimisation
Machine learning finds the best subject lines and send times for your audience
The ordering flywheel
Every order feeds customer data automatically. AI sends the right message at the right time. More orders, more data, smarter campaigns.
Customer orders
Data captured: order history, date, what they ordered, spend
AI analyzes patterns
System learns when they usually order, what they love, when they disappear
Triggered campaigns
Welcome new customers, remind loyal ones, bring back lapsed ones—automatically
More orders = more data
Bigger dataset makes AI smarter. Campaigns get better. Revenue grows.
Restaurants
Years of expertise
Campaigns run 24/7
CLIENT STORY
Himalaya (14-year client)
Himalaya has built a large customer database we connect with regularly through email campaigns. Automated welcome sequences and re-engagement campaigns keep them coming back.
The setup process
Connect your ordering system
Link your online ordering platform (e.g. Uber, DoorDash, your website). Customer data flows automatically.
We set up automated sequences
We build welcome emails, re-engagement campaigns, birthday offers, and promotional workflows tailored to your restaurant.
Campaigns run automatically
Customers join your list, AI sends them the right message at the right time. You track results and revenue weekly.
Connected ecosystem
Frequently asked questions
No, we handle everything. We write subject lines, campaign copy, and promotional messages based on your restaurant's voice. You review and approve before sending, but the heavy lifting is ours.
Campaigns trigger based on customer behaviour. Someone joins your list, they get a welcome sequence. A customer hasn't ordered in 60 days, they get a re-engagement offer. Birthday coming up, they get a birthday discount. It all runs automatically.
Restaurants typically see 20–30% open rates (industry average is 15–20%). Click rates vary by offer, but promotional campaigns often see 5–10% of recipients clicking through. Most importantly, email campaigns drive repeat orders.
Yes, it's part of the EatApp platform. Email campaigns, automation setup, and delivery are included. You pay for the platform, not per email sent.
Yes, we can send promotional broadcasts whenever you need. Want to announce a new menu item or special event? Send it. We handle the setup so you can send campaigns yourself.
Ready to reclaim repeat customers?
Let's set up automated campaigns that drive orders on autopilot.
Book a demoReady to grow your restaurant’s online presence?
Get in touch and we’ll give you straight advice on what will actually make a difference. No obligation.