15 years helping Australian restaurants get found, get orders, and grow.
EatApp has been working with Australian restaurants since 2010. Not as a generic marketing agency that picked up hospitality as a vertical — but as a team built from the ground up to serve the needs of restaurant and café owners specifically. If you're here, you're probably wondering who you'd be working with. Good. That matters — and here's the honest answer.
We started because restaurants needed a specialist — and we’ve stayed because they still do.
In 2010, most Australian restaurants had no real online presence. The idea that Google visibility would become one of the most important assets a venue could own wasn’t obvious to most operators. EatApp saw it coming — and started building for it.
The early work was foundational: proper websites, directory listings, first-generation online ordering. Then customer habits shifted. Online ordering became essential. Google Business Profile became the front door. Social media, email, and SMS became tools that independent restaurants could actually afford to use well. At each stage, EatApp adapted — because staying useful to restaurants meant staying ahead of what they’d need next.
Now AI has arrived, and we’ve embedded it into everything we do. AI-powered websites built in days, not months. SEO managed smarter. Personalised marketing campaigns at a scale that used to require a full marketing team. The kind of digital presence that was once reserved for chains is now accessible to any independent restaurant or café.
Throughout all of it, one thing hasn’t changed: our clients stay for years, not months. That’s the measure we care about.
“Service is paramount and Fenwick and his team provide just that.
Emilio Porta, Enzo Woodfired
You’ll work with the person who built it.
Not a junior account manager. Not a sales team. The founder.
Fenwickstarted EatApp and has been in it from day one. He’s worked directly with hundreds of Australian restaurants — from fine dining to takeaway, single venues to small groups. He knows the margins, the seasonality, the Friday night chaos, and the frustration of paying 30% to delivery platforms. He’s available, reachable, and not hiding behind a support portal.
This is a small team with serious capability. You won’t get handed off after the first call. You’ll work with the same people who know your restaurant, your local market, and your goals. That’s deliberate — and it’s why our client relationships last as long as they do.
Four things that make us different.
Restaurants only. That’s the point.
We don’t serve accountants, plumbers, or dentists. We serve restaurants, cafés, and hospitality businesses — exclusively. That focus means we know your margins, your quiet Tuesdays, your Christmas rush, and exactly what Google looks for in your niche. It’s why we’re better at this than agencies that spread across every industry.
Honest advice, even when it costs us
If your Google presence is already in good shape, we’ll tell you that. We won’t manufacture problems to charge for. We won’t lock you into services you don’t need. Our goal is clarity — and if the free audit shows you’re fine, that’s a good result.
A real person picks up the phone
Not a ticket queue. Not an offshore call centre. Not a chatbot. You’ll work directly with people who know your restaurant, your market, and your goals — and who take your success personally. That’s why our average client stays for years.
We play the long game
Digital marketing compounds. A restaurant that invests consistently builds a competitive moat that’s very hard to close. We’re not optimised for quick wins — we’re optimised for your venue still ranking well in three years, not just three months.
Results, not promises.
15+
Years in hospitality
100+
Restaurants across AU & NZ
14 yrs
Longest client relationship
$0
Lock-in contracts
Our clients tend to stick around.
We love working with EatApp and have been working with them for over 14 years. Our online ordering sales are up, function enquiries up, reservations up and we now have a large customer database we connect with on a regular basis.
Himalaya Restaurants
Sydney NSW
14-year clientWe’ve trusted EatApp for over 15 years because they understand the needs of hospitality businesses. It’s a dependable, easy to use, and cost effective platform.
Sanjiv
Legacy of India Restaurants
15-year clientEatApp has helped us to increase our online ordering through our mobile app and website by a good 25%. EatApp has been instrumental in ensuring that the traffic online has been diverted to our App and website, reducing our outgoings to aggregators.
Spice n Ice
Adelaide SA
+25% online orderingService is paramount and Fenwick and his team provide just that.
Emilio Porta
Enzo Woodfired
Long-term clientEverything your restaurant needs to grow online. Under one roof.
Most of our clients start with one service and add more over time. See how the full stack fits together →
Websites & Ordering
AI-powered websites with commission-free ordering. Your site, your customers, your margins.
Get Found Online
Rank above your competition on Google Maps. Local SEO, Google Ads, and social media that actually drive covers.
Marketing & Retention
Email and SMS campaigns that bring your regulars back — automatically, on autopilot, every week.
AI Tools
Chatbots and AI phone answering that take bookings and answer questions while you focus on the kitchen.
Ready to grow your restaurant’s online presence?
Get in touch and we’ll give you straight advice on what will actually make a difference. No obligation.